"App Out of Date" Error Message

If you are receiving an error message indicating your app is out of date, this is caused by your camera's firmware version and your app's software version being incompatible with each other.

If you see this message, force close the app on your mobile device. Check the App Store or Google Play for any available app updates. Run the update if it's available, then relaunch the app and run any available firmware updates.

If this continues, perform a hard reset of the camera.

If the issue still persists, please contact us.