If you are receiving an error message saying "Invalid Command Syntax," this is caused by your camera's firmware version and your app's software version being incompatible with each other.
If you see this message, force close the app on your mobile device. Check the App Store or Google Play for any available app updates. Run the update if available, then relaunch the app and run any available firmware updates.
If no updates are available and you continue to see this error, please contact us.