"Unsupported Event Type" Error Message

When attempting to go live to a YouTube event, you may receive the following error message:

This appears when the selected YouTube event was created as a Quick event rather than a Custom event. These options appear under Type when creating a new event.

Unfortunately, YouTube does not have an option for changing the Type after the event is created. To resolve this, you will need to create a new event with Custom selected as the Type.

When you click Create Event, you will be redirected to your Main Camera settings, where you can Select a type of stream key. Either stream key type will work, but you must choose one in order to go live from Mevo. You can change this setting at a later time if needed.

To learn more about YouTube stream key settings, read the Ingestion Settings section of this article.

When you select your stream key type, your event's settings will save and the event will appear as an available option in the Mevo app.