Missing Permissions Error in Facebook

You may encounter the following error message when attempting to stream to a group or page:

First, check your Mevo settings to ensure you are running iOS version 1.6.60. If you are running an earlier version of the app, please check the App Store for an update.

This can either be caused by the role you have on that Group or Page, or your audience permissions settings when you first connected Mevo to your Facebook account.

First, keep in mind that to stream to a Group, you must be an Admin. To stream to a Page, you must be an Admin or Editor. No other roles can stream to those destinations. Contact your Group or Page administrator to have the proper permissions, then try again.

If you are already granted the correct role and still see this error, then the issue may lie with your Audience permissions in your Facebook settings.

When you log into Facebook for the first time with your Mevo app, you are prompted to authorize the Mevo Camera app for Facebook and grant certain permissions.

One of these permissions is your default audience. If you had selected Friends in the initial setup, then you are not able to stream to a public audience, including Groups and Pages, even if you select Public in the app stream settings. When attempting to stream to a Group or Page in this case, you may see an error such as this:

You must change the default setting in your Facebook account to allow public audiences to see your live video from Mevo.

To change the default setting, log into Facebook on a desktop browser. Open the settings drop-down menu in the upper right corner, then select Settings.

In the left navigation menu, select Apps.

Find the Mevo Camera app in your Apps list (you may need to click Show All if you connected more than 15 apps on Facebook).

Click on the pencil icon to edit the Mevo Camera app settings, and then edit your post audience.

Change the App visibility and post audience to Public. Then save your settings.

Now you have more flexibility with choosing your Facebook audience in the Mevo App. Selecting Public will allow a public audience to see your live video. You can still choose to have a restricted audience (e.g. Friends, Specific People, etc.) within the app.

When you select Facebook Live from the live edit view, tap the audience icon (second from the left) to change your audience type.

The audience option does not appear when streaming to a Group, Page, or Event.