Missing Permissions Error in Facebook

You may encounter the following error message when attempting to stream to a Page:

First, check your Mevo settings to ensure the app version you are are running app is 1.6.60 or later. If you are running an earlier version of the app, please check the App Store for an update.

This can either be caused by the role you have in that Page or your audience permissions settings when you first connected Mevo to your Facebook account.

First, keep in mind that to stream to a Page, you must be an Admin. Contact your Page administrator to have the proper permissions, then try again.

If you're already an Admin and still see this error, then check Mevo's Audience permissions in your Facebook settings.

When you log into Facebook for the first time with your Mevo app, you are prompted to authorize the Mevo Camera app for Facebook and grant certain permissions.

One of these permissions is your default audience. If you had selected Friends in the initial setup, then you are not able to stream to a public audience, including Groups and Pages, even if you select Public in the app stream settings.

To resolve this, you need to change your default audience to Public. Log into Facebook on a desktop browser. Open the drop-down menu in the upper right corner, then select Settings.

In the left side panel, select Business Integrations.

The Mevo Camera application is located here. Select View and edit.

Scroll down in the modal that pops up. You will see a settings call Business integrations visibility and post audience. Open the drop-down menu and select Public, then save your settings.

Now you have more flexibility with choosing your Facebook audience in the Mevo App. Selecting Public will allow a public audience to see your live video. You can still choose to have a restricted audience (e.g. Friends, Specific People, etc.) within the app.

When you select Facebook Live from the live edit view, tap the audience icon (second from the left) to change your audience type.

The audience option does not appear when streaming to a Page.